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Shipping & returns

Shipping

All orders under £20 are sent by Royal Mail 1st class, orders over £20 are sent by recorded delivery. 

Current turn around on orders is 3-5 working days, unless otherwise stated. 

Returns

We will refund you if you return the items within 14 days of your receipt of the items for any reason as long as the transfer tape has not been removed, on non personalised items only. All items must be returned in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund.The buyer will be responsible for the shipping fees to return the items. Before returning the items, please confirm the address and shipping method with us.  As soon as we receive the items, we will refund or exchange them ASAP.

Personalised items are only refunded if damaged or lost.